Ever had a great idea for an improvement at work (a new category for the home page, switching to the Costco variety pack for the office oatmeal) and been told, “Sounds interesting, write it up”? You’ve just been asked for…
How to Word Business Emails to Get Replies
Far too frequently, I’ve had colleagues complain that “Soandso never replies to emails” or “They never get back to me with what I need.” True, some people are really bad about replying, but you can significantly up your chances of getting…
Writing Business Communications When You’re Not a Writer
You’re not a writer. You can put words on paper, of course, but you’re not about to write the next War and Peace or Harry Potter. Despite this, you can’t escape at least the occasional bit of business writing. Maybe…
Why Zootopia’s Development Schedule is Perfect For Business Proposals
If you haven’t heard, Zootopia is a “message” movie, and it’s a message I hope we can all take into our hearts. It’s a message about being the best you can be, even if you’re still working out exactly what that means. It’s…
Is “Saying What They Want to Hear” the Same as Lying? (Spoiler: No)
I come from a family of engineers and mathematicians. I’ve worked with self-described geeks and nerds and edited words for accountants and “muddy boots” guys. What do all of these people have in common? A focus on the facts and a…